In today’s episode, Matt Loberstein and I will be interviewing Samer Brax about the world of ManyChat. It’s basically an automated messenger bot of your brand that will be talking with customers. Samer is a ManyChat wizard in the Amazon and E-commerce space and he will share with us the different things that are involved in it.
Some of the things that Samer covers in this video is how to use ManyChat for Amazon, including how to do it for pre-sale and after-sale. He also talks about how he used ManyChat for launching his product and how it helped grow his Facebook group.
Pre-sale – You can use to run ads, to try to get customers to buy. Samer used this when he was about to launch his product. He ran an ad for a contest where the only way to know the winner was to go to his ManyChat account. The winner was then directed to his Facebook group. Through this, he was able to grow his ManyChat list as well as his Facebook group.
After-sale – You give them more added value. He does it through a Thank You card that the customers could find inside the box. It could say “Do you like to get a video guide on how to use this product?,” “Do like 30% off?” or any other things that you could give that they would be interested in. They scan the card and get a message that says “Click below to get the videos” and you can direct them to a landing page.
Samer also delves into the specific things that need to be done to create and work a ManyChat account, what are its advantages, and how to effectively use it to drive more sales and traffic to your brand.